General Policy
We are committed to providing excellent service. However, due to the digital nature of our platform, all purchases are final except under the conditions listed below.
โEligible for Refund
A refund may be granted only in the following circumstances:
- Critical platform-side technical failure causing the service to be unavailable for more than 72 consecutive hours
- Confirmed duplicate/double charge evidenced by transaction records
- Payment was successful but the account was not activated after 24 hours
โNon-Refundable Cases
Refunds will NOT be issued for:
- Personal dissatisfaction with features that match the described service
- Policy violations that result in account suspension
- Trial periods that have already been used
- Change in business requirements after a purchase has been made
How to Request a Refund
To request a refund, contact us and provide:
- Proof of payment (screenshot or transaction ID)
- A detailed description of the issue
- Date and time of the transaction
Send your request to:
support@waremindr.com
ยท
WhatsApp +62 815-1703-0703
Processing Time
Valid refund requests will be processed within 7โ14 business days after document verification.
Last updated 17 April 2026